Deviation Actions
If their AI is any indication of where we are headed then we are in serious trouble https://florida-power-and-light-company.pissedconsumer.com/review.html . Tying to circumvent the AI is mindboggling. Last year I had a downed wire. But I had power. The computer had no understanding of that. When I reached someone she too said I don't know how to report this? She was as baffled as I. A few days ago I was hit with a scam from someone pretending to be from FPL. What made it worse is they had information that only someone from the inside could have known. First they asked for me, then my dad. I added him to my account because he had trouble with auto pay. He was banned from using it. (that is another story) Thankfully I was by the bank when I got the call so I stopped in.